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Terms Of Use

TERMS OF USE

These terms and conditions (the "Terms") govern your use of this Hilside Bags website (the "Website"). If you do not agree with these Terms, do not use this website.

GENERAL USE RESTRICTIONS

All information, documents, products, photography, and services (the "Materials") provided on this website were provided by or to Hilside Bags by their respective authors, developers and vendors (the "Third Party Providers") and are the copyrighted work of Hilside Bags and/or the Third Party Providers. Except as stated herein, none of the Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photo-copying, recording or otherwise, without prior express written permission of Hilside Bags. No part of the Website, including logos, graphics, sounds or images, may be reproduced or retransmitted in any way, or by any means, without the prior express written permission of Hilside Bags. You also may not without Hilside Bags's prior written permission, "mirror" any Material contained on this Website on any other server. If granted, permission to display, copy, distribute and download Hilside Bags's Materials on this Website provided that:

Both the copyright notice identified below and this per notice appear in the Materials.
Reference to HiIside Bags must be made.
No modifications of any of the Materials are made.
The use of such Materials is solely for personal, non-commercial and informational use and will not be copied or posted on any networked computer or broadcast in any media. This permission terminates automatically without notice if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded and printed Materials.

Any unauthorized use of any Materials contained on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statues.

LINKS TO THIRD PARTY SITES

This Website may be linked to other websites, which are not under the control of and are not maintained by Hilside Bags. Hilside Bags is not responsible for the content of those sites. Hilside Bags is providing these links to you only as a convenience, and the inclusion of any link to such sites does not imply endorsement by Hilside Bags of those sites.

LIMITATION OF LIABILITY

Hilside bags shall not be liable for any damages suffered as a result of using, modifying, contributing, copying distributing, or downloading the materials. In no event shall hilside bags be liable for any indirect punitive, special, incidental, or conse-quential damage (including loss of business revenue, profits, use, data or other economic advantage). However if it arises, whether for breach or in tort even if hilside bags has been previously advised of the possibility of such damage. You have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the website and will not make a claim against hilside bags for lost data, re-run time, inaccurate output, work delays or lost profits resulting form the use of the materials. You agree to hold hilside bags harmless from, and your covenant not to sue hilside bags for, any claims based on using this website. We do not accept liability beyond the remedies set forth herein, including any liability for injuries caused by the use of products sold by hilside bags. We will not be liable for injury, lost profits, loss of business or other consequential, special, indirect or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. In no event shall hilside bags, its directors, officers, employees and representatives be liable for special, indirect, consequential legal, or punitive damages related to product sold. You agree that the sole and exclusive maximum liability to hilside bagsarising from any product sold on the hilside bags sites or otherwise shall be the price of the product ordered. Under no circumstances will hilside bags or its employees be liable for any violation of the law in relation to products sold. We are not responsible for typos and misprints of product names and descriptions. If you feel there is a discrepancies in the product name or descriptions please call for complete names, descriptions, and features of products.

LOCAL LAWS EXPORT CONTROL

Hilside Bags controls and operates this Website from its headquarters in San Francisco in the United States of America and makes no representation that these Materials are appropriate or available for use in other locations. If you use this Website from other locations, you are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries. Unless otherwise explicitly stated, all marketing or promotional materials found on this Website are solely directed to individuals, companies or other entities located in the United States.

GENERAL

This Website could include inaccuracies or typographical errors. Hilside Bags and the Third Party Providers may make improvements and/or changes in the products, services, programs and prices described in this Website at any time without notice. Changes are periodically made to the Website. California law and controlling U.S. Federal law will govern any action related to these Terms. No choice of law rules of any jurisdiction will apply. The terms represent the entire understanding relating to the use of the Website and prevail over any prior or contemporaneous, conflicting or additional, communications. Hilside Bags can revise these Terms at any time without notice by updating this posting.

Purchase Policies

CUSTOMER SERVICE

Please direct all inquiries to hilary@hilsidebags.com Office: 415.215.8111

SHIPPING POLICY

All Custom Bags ship within 2-3 weeks of your order. All Ready Made Bags ship with in 5 business days of your order. All bags ship via USPS Priority Mail (2-3 day delivery). Orders from $1-150: $9.50 shipping & orders over $150: $15.50 shipping. If shipping to an address within California, sales tax will be added. If shipping to an address outside of California, there will be no sales tax added. Contact us for rush orders or if international shipping is desired.

ORDER STATUS

After your purchase, an email is sent to you confirming your order. Please allow 2-3 weeks for delivery for Custom Bag orders and up to five business days for delivery of Ready Made Bag orders via USPS Priority Mail. If you need further assistance regarding the status of your order, you may email. Please include the name and order number. We will respond within 2 business days.

RETURN/EXCHANGE

We want you to be happy with your Hilside Bags purchase! If you are, for any reason, unhappy with any item that you have purchased from Hilside Bags, you may exchange it to us within 14 days of receipt for an online store credit. We only accept exchanges for purchases from our online store or when purchased directly from hilside bags at a retail show. Products purchased through other Hilside Bags retailers must be returned to the retailer and are subject to the retailer’s individual store policy. Unfortunately we cannot accept exchanges on any sale items, custom orders or international orders. Items must be returned with their original packaging in perfect condition. Items must be shipped via USPS or UPS or FedEx and insured for their full value. Shipping charges are not credited and return shipping will be paid by the customer. Please email hilary@hilsidebags.com to obtain a RA (return authorization)# and additional details on how to proceed with your return. Return Address: Hilside Bags 10 Lupine Ave. San Francisco CA 94118

Privacy Notice

PRIVACY POLICY

Your privacy is of the utmost importance. All information sent to HilsideBags.com is encrypted. We protect your online transaction by using Secure Socket Layer (SSL) Technology. Hilside Bags will never sell or share your contact information with anyone. Hilside Bags collects personal information, such as name and contact info, for processing orders, sending out an optional e-newsletter and for better understanding our customers. This information is never shared with third parties for any reason. Please feel free to email if you have any questions regarding Hilside Bags' privacy policy.